Changes to BluMaan International Shipping

 

Hello BluFam! First of all, if you’re wanting to know first when we start shipping back to your country sign up here.

 

UPDATE (06/27/18) India Shipping Available as of June 27, 2018

One of our main goals from the very beginning of BluMaan was to be able to deliver amazing hair products to everyone around the world. For a while, all of you were able to buy from our website and receive a good quality product.

Unfortunately we were faced with countries that made it difficult for us to ship to. Once we caught wind of this, it was constant monitoring and feedback that led us to ultimately halting the shipment of our product to certain countries. We took serious concerns to the events that were happening – Packages being lost, stolen and taking too long in transit.

It was unfair to those of you who were waiting patiently for a package and being told it’s lost. We really felt your pain and anger.

So what we did was take a step back and figure out the problem. When we realized changes needed to be made we quickly put all efforts into making it happen.

Today is a big step towards an even bigger goal. We are opening shipping back to India as of 06.27.18

 

What’s Changed?

Tracking Details:

  • We are proud to say we now have full visible tracking on all orders. Whether you pick standard or expedited you will be welcomed to a detailed tracking page highlighting checkpoints and clearance of your package. (This is not exclusive to India – It is happening for all packages!)

 

Shipping time

  • Instead of our old 3-4+ week shipping time we’ve cut it down to a maximum of 2 – 3 weeks. We’ve cut down our shipping time by a whole 1 week.  

 

Cost

  • We’ve maintained our $8.95 USD flat shipping rate for standard orders.  
  • We are now introducing a faster and insured expedited shipping with a flat rate of $12.95 USD.

 

Surplus Charges

  • Unfortunately since we exporting goods from the US to your country, there will most likely be a duties/customs charge.
  • Specifically for India, the Goods and Services Tax Identification Number (GSTIN) was implemented recently. What this means is the Integrated Goods and Services Tax (IGST) will be applied during customs clearance by your country’s government policy.

 


UPDATE (03/30/18)

We’ve got some exciting news regarding international shipping. We know from your feedback that our tracking for international orders has been troublesome but we’re making a change. Starting today we will be introducing a new order tracking page.

What does this mean for you? It means you will get more detailed tracking and updates on your delivery. In the past, we have received numerous emails with packages being lost. Hopefully this new change will not only give you more detailed tracking, but also give you more confidence knowing that your packing is on its way safely.

These changes will start for international orders today! You will start to see the improvements such as the new tracking page after you’ve placed an order and received a shipping confirmation email.

International Shipping

We have included our new and old tracking pages to give you a visual comparison.

However, in order for us to implement all these changes, we will have to increase the price of international orders to $12.95. Please bear with us as we are implementing these incremental changes. There is more to come, but we thought we would take this time to address a serious concern and give you guys an update to what we’re doing to serve you better.

If you have any questions or concerns regarding this change please contact us at info@blumaan.com. Also check out our FAQ for the official announcements.

If you’d like to read more about international shipping please read more down below.

 


September 5, 2017

Since our founding we have tried our best to provide the best delivery we could. We wanted everyone to have the chance to purchase BluMaan products no matter where they lived. However, it has come to our attention that shipping to certain locations are not up to our standards.

After much thought we have decided to temporarily stop shipments to specific countries (see below) that we believe to be the most affected.

This change will take place on Thursday, September 24th, 2017 at 11:59 PM (Pacific Standard Time). If you have ordered before with no issues please take this opportunity to place another order before the cuts come into effect.

For those of you who have already ordered please do not worry, we will still honor all orders that have been placed before Thursday, September 24th, 2017 at 11:59 PM (Pacific Standard Time).

Although we can’t make any guarantees yet, we’re working our hardest to make BluMaan products accessible to everyone.

We want to thank you for your support and your passion.  We in turn try to reciprocate that support through our service and the creation of great products.

If you ever have any concerns please contact us at info@blumaan.com and we will do our best to assist you.

Countries that we will temporarily stop shipping to:

  • Algeria
  • Chile
  • Costa Rica
  • Egypt
  • Guatemala
  • India
  • Jordan
  • Kazakhstan
  • Kuwait
  • Morocco
  • Philippines
  • Pakistan
  • Qatar
  • Romania
  • Russian Federation
  • Saudi Arabia
  • South Africa
  • Tunisia
  • United Arab Emirates

The countries above will continue to change as we are able to find better solutions. 

We will start crossing out countries that we are opening back!

– BluMaan Team

 

Stephen Lee
My name's Stephen and I'm a blogger at BluMaan. You can find me writing posts about hair, fashion and more. I like broccoli and rap music.

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Mayank
Mayank

please fix this fast, i live in India.

Krstev

I order my product 2 months ago, then you gave me a reshipment on 6 march, and I’m waiting, is it on its way or not?

Ryan Longley
Ryan Longley

Hows about not putting the price paid on the packaging as it then leads to me paying customs tax, thats why i dont buy as much no more

Audo
Audo

Sorry to hear this. Among severeal brands this one had the cheapest international shipping price. that thing was a huge differencial when I chose your product to give a try. Now is as iqual as other hundred brands. the whole process has become pricey. I really like your product, but I guess my next purchase will be a cheaper one on Ebay.

SURAJ GUPTA

When we get shipping in india 🇮🇳
In Slikhar web page there was BluMaan hair clay available to shipped in india 🇮🇳 but this BluMaan officials page they are doing lot of problem shipping in india 🇮🇳 sloved please do your best BluMaan Support💙🧡❤️

Neil
Neil

I know it says that the change will/has gone into effect on September 24,2017, so I was wondering if you meant orders placed before that date or if you mean this upcoming September?

Raunaq
Raunaq

Please start shipping to India. We are a group of friends interested in blumaan products but no international shipping to India is really very disappointing. Please fix it very soon Blumaan team. Cheers!

Utkarsh singh
Utkarsh singh

Please get these products in India,,We need these products ..

Customer Service
Customer Service

We’re working towards that. Stay tuned!

Romstine
Romstine

Hey y’all. Dear BluMaan Team, I am currently in Kuwait. May I know why is it that Kuwait is in your list of stopped-shipping countries? ARAMEX courier here is doing great for worldwide shipments. FYI.

Customer Service
Customer Service

Hey! With our previous shipping methods, we shipped all packages out via the United States Postal Service rather than through a private courier. Packages shipped to certain countries under their local postal services got lost, especially in our currently cut countries. We will soon reopen shipping for countries as we collect more data with that shipping methods we’re using now.

rogelio
rogelio

Any chance you re-start shipping to Chile soon ?

Customer Service
Customer Service

We’re working towards re-opening shipping to the temporarily cut countries, but we’re first collecting more data as we make international shipments with our recent shipping changes first.

yuval
yuval

hey are you shipping to israel? thank you.

Hazique
Hazique

Is Cash on delivery Available in India??

Customer Service
Customer Service

Cash on delivery is currently not available for payment. I apologize for any inconvenience.

Hazique
Hazique

Ok I am ordering and plzz it must came safely 😟

Customer Service
Customer Service

We will do our best to help you throughout the shipping process and answer any questions regarding delivery. Email info@blumaan.com for any customer service inquiries. 🙂

Shehbaz khan
Shehbaz khan

I am living in pakistan and i think everyone in my country needs a hair product like blumaan.. But unfortunately it isnt available here in pakistan.. So i had a serious message for my blumaan community brothers that please try to ship your products to Pakistan too.. Thanks..!

Customer Service
Customer Service

We will keep working to improve our shipping overall and will work to reopen shipping to Pakistan. Stay tuned!

Shehbaz khan
Shehbaz khan

Thanks ..

Shehbaz khan
Shehbaz khan

Sir Thank you to approve my message and answering me back.

Vishnu patwa
Vishnu patwa

Do you charge custom duties for shipping in india..?

Customer Service
Customer Service

Customs policies vary widely from country to country and we recommend contacting your local customs office for further information. We apologize for any inconvenience this may cause and thank you for your understanding.

Ben
Ben

Please ship to Dubai we need you

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